The social media website and app X suffered outages Saturday morning as thousands of users reported having trouble connecting and using both the mobile X app and X.com.
On outage detection site Downdetector, outage reports spiked dramatically in the 8 o’clock hour, going from less than 100 at around 8:09 a.m. EDT and peaking at 26,189 just before 9 a.m.
The number of reports coming in stayed in the five-digit range for the next hour after that before falling to 2,481 reports just before 10 a.m. The outage reports briefly jumped back up but then continued to decrease in number; just before noon, only 646 outage reports came in according to Downdetector.
About 67% of all reports were related to problems with the X app, while another 25% referenced issues with X.com. The remainder dealt with issues with X’s servers.
The X developer platform status page says that X’s login platforms are suffering “degraded performance” and that those problems have been ongoing since 1:35 p.m. EDT Friday.
X’s engineering team said on the platform that it suffered a data center outage Thursday, with issues lingering into Friday.
Unnamed sources told Wired that an X data center in Hillsboro, Oregon, caught fire. Ryan Young, vice president of data center developer Digital Realty, which leases space in its Hillsboro building to X, told Wired that “personnel were safely evacuated, with no reported injuries.”
In a reply to a post on X about the fire Saturday, X owner Elon Musk wrote that it was time to go “back to spending 24/7 at work and sleeping in conference/server/factory rooms. … As evidenced by the 𝕏 uptime issues this week, major operational improvements need to be made. The failover redundancy should have worked, but did not.”
The X engineering account has not posted any updates for Saturday or explained whether the morning’s outages are related to Thursday’s data center issue.
